We appreciate getting feedback from our guests and are always looking to improve our services. Take look at our reviews below and if you'd like provide feedback, please do so! Thanks!
Absolute perfection 👍👍👍👍👍😍😍😎😎
On our arrival, we were welcomed as “family”! Thanks Tom and Cyndi👍😍😎. Nancy and I were totally exhausted from driving all day but you guys lifted our spirits and we felt valued and appreciated. Our room was perfect and the made to order breakfast was perfect. We wish you the best and have already given you a 10 of 10 rating.
Thank you so much for choosing the Black Bear Manor! We thoroughly enjoyed having you two as our guests and look forward to your next visit! Safe travels!
The room was clean, quiet and comfortable. The food was great! We thought the place had a welcoming, warm atmosphere and we enjoyed visiting with Tom, Cyndi and the other guests. It was also fun to see the other rooms. What a beautiful place. We would definitely come back!
We have stayed at Black Bear Manor on numerous occasions. This happens to be an extremely special visit as we stayed in the honeymoon suite and got engaged on the balcony drinking wine while snowing. We shared the news with Tom and Cyndi and they helped us figure out to get married the very next day, Tom even printed the marriage license application for us. They always go over and above to make every experience unique based on the reason for the visit and the season. The food is always amazing and Cyndi is generous with sharing her receipts. We can not thank them enough for making our special weekend one we will never forget! p.s. we loved all the upgrades to the decor since our last visit… Dave & Trish VanSickle
~ Thank you so much for sharing your special day with us and it was our honor to be part of it!
We stayed 2 nights in mid February. We loved it. Tom and Cyndi were great. They first contacted us checking on our late arrival and suggest we take an alternate route due to a winter storm approaching. We ended up gettting in really late but they had already emailed us late arrival instructions. To our surprise they were still up and even had champagne for us as it was Valentine’s Day. Breakfast both mornings were great and Tom and Cyndi were great to visit with and very knowledgeable of the area and offered some great suggestions on restaurants and things to do. We love Ouray and will definitely be back!